STORE POLICY

§ 1 Operator of the URBAN STUDIO 45 Online Shop and validity of these General Terms and Conditions of Business

The URBAN STUDIO 45 Online Shop is operated by Raths Sportmanagement (RATHS SPORTMANAGEMENT, 68 rue des Près L-7333 Steinsel, Luxembourg). Raths Sportmanagement is registered with the District Court in Luxembourg. Managing director and owner is Damien RATHS

The sale of goods by us is subject exclusively to these terms and conditions. Other terms and conditions shall only apply if they have been accepted by us.

§ 2 Conclusion of contract

2.1 Conclusion of contract regarding standard products:

Through the presentation of our goods, you are requested to submit a purchase offer in the form of an order. By clicking the button "Send order" in the last step of the ordering process, you place a binding order for the goods contained in the shopping basket. As soon as we have received your order, you will receive an order confirmation by e-mail. This confirmation does not constitute a binding purchase contract. The purchase contract is only concluded with the delivery of the goods.

Contractual partner:

RATHS SPORTMANAGEMENT
68 rue des Près
7333 STEINSEL
LUXEMBOURG

 

2.2 Conclusion of contract regarding personalised products:

After placing an order with personalised products, we will send you an order confirmation by e-mail. Upon receipt of this order confirmation and payment, your order is accepted and a valid purchase contract is concluded between you and us.


 

§ 3 Acceptance of the order

A binding order for you is only concluded when you have entered all the data required for the execution of the contract, confirmed that you have read and understood these terms and conditions and clicked on the "Send order" button. Until you click this button, you can change your order and the data entered for your order at any time.

We reserve the right to accept an order. The decision on this is at the free discretion of Raths Sportmanagement. If an order is not carried out, we will inform you immediately by e-mail.
The confirmation of receipt does not constitute a purchase contract; the confirmation of receipt merely documents that we have received your order.

§ 4 Order quantity

Orders are possible in all quantities. Special orders must be made by mail.


 

§ 5 Special features of personalised products

Insofar as we offer the possibility of personalising products in our online shop, you can personalise products according to your preferences:
For jerseys, you can either select a player name and corresponding jersey number or enter a name of your choice in the text field and select a number with up to 2 digits. Please note that certain special characters are not supported by the system.


It is not permitted to use, upload, reproduce, transmit or otherwise make public names or texts that
- incite violence, contain threats, are defamatory, obscene, discriminatory, inflammatory, sexually explicit or otherwise offensive or unlawful;
- consist of or contain legally protected content, such as the names of products, services, companies, organisations or events that are the property of third parties;
- infringe any trademark or other intellectual property rights of any third party.

We reserve the right to refuse personalisations in whole or in part if they fall into any of the above categories or if we consider them to be inappropriate. Such a refusal of a personalisation can be made either directly during the personalisation process or after the order has been sent by cancelling the order.

By submitting your order for a personalised product, you represent and warrant to us that any names or text you have commissioned from us do not fall into any of the above categories.
You agree to indemnify us and our affiliates against any costs, expenses, damages, losses and liabilities incurred by us as a result of the use of any names or text used, uploaded, reproduced, transmitted or otherwise made public by you.
You grant us and our affiliates a non-exclusive, irrevocable, royalty-free, worldwide, sub-licensable right to use, reproduce, disclose and modify any names or text submitted by you for the purpose of fulfilling your order.

In the case of personalised products, there is generally no right of revocation and no voluntary 30-day right of return. Your statutory rights remain unaffected.

Please note that our tool for personalising jerseys is a digital representation of your desired name/number combination. Depending on your computer and browser, the display may not be optimally reproduced. However, rest assured that the jersey you order will look true to the original.

§ 6 Delivery and shipping costs

Delivery of the ordered goods will be made to the delivery address specified by the purchaser.

If one or more of the goods ordered by you are already sold out at the time of your order, we cannot accept your order. We will inform you of this immediately by e-mail.

Delivery will be made by the market-known suppliers.

§ 7 Payment

All prices stated for goods in the online shop include the applicable statutory value added tax.

You can choose between different payment methods for payment:

Purchase by credit card (Visa, MasterCard)

Purchase by instant bank transfer

Our bank details:

Receiver: RATHS SPORTMANAGEMENT
Bank: BANQUE BGL BNP PARIBAS
IBAN: LU43 0030 4065 7582 0000

Please note that you may incur additional costs for transfers, account management, etc. due to agreements you have made with banks or other institutions.

We reserve the right to limit the use of the above-mentioned payment methods individually to the use of one or more payment methods.

We reserve the right to charge a flat rate of € 2.90 for the first reminder and € 2.00 for the second reminder; you are at liberty to prove that the URBAN STUDIO 45 Online Shop incurred lower expenses or no expenses at all for the reminder. Further claims of the URBAN STUDIO 45 Online Shop, in particular claims for damages and claims for interest on arrears, remain unaffected.

§ 8 Retention of title

The goods remain our property until payment has been made in full.


 

§ 9 Statutory right of withdrawal and 30-day voluntary right of return

9.1 Statutory right of withdrawal


§ 10 Return

10.1 Return of standard products

The return address is

RATHS SPORTMANAGEMENT
c/o URBAN STUDIO 45 Online Shop
68 rue des Près
7333 STEINSEL
LUXEMBOURG

10.2 Return of personalised products

Special conditions apply to personalised products as they are made exclusively for you.
Therefore, we cannot accept returns unless there are clear manufacturing defects.
If your personalised product is faulty, please contact our customer service by telephone or e-mail info@urbanstudio45.com



§ 11 Data protection

All personal data is treated as strictly confidential. We use your personal data for the optimal processing of the order, for the delivery of the goods, for the provision of services and for the processing of the payment. For this purpose, we pass on your data to commissioned service providers and, if necessary, to affiliated companies.

For the purpose of payment processing, the data required for this purpose is stored both on our server and on the servers of the companies commissioned by us for payment processing.

In addition, data such as name, date of birth and address is passed on to business information services for the purpose of credit and creditworthiness checks.